How do I get telephone support for COBRA and alternate coverage?

If the health plan administrator is not responsive to questions or concerns about COBRA call the U.S. Department of Labor toll free number at 1-866-444-3272.

The DOL Web site can provide even more information at www.dol.gov/COBRA.

There is no pre-enrollment telephone support for COBRA alternative plans due to the diversity of coverage. OnineAdviser at FreedomBenefits.net provides free e-mail support for questions about COBRA alternatives. The e-mail address is onlineadviser@freedombenefits.net. Before writing, check the published Knowledge Base of Q&As at http://medsave.com/0Index-of-MedSave-user-questions.htm.

Once enrolled, telephone support for COBRA plans and COBRA alternatives is provided directly by the health plan through the telephone number listed on your ID card.

revised 1/8/11

(back to index of frequently asked questions about COBRA coverage)

 

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